Frequently Asked Questions
Everything you need to know about your Circadia skincare journey.
Are Circadia products cruelty-free?
Yes, we are committed to ethical beauty. All Circadia products are 100% cruelty-free and are never tested on animals at any stage of production.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, minus shipping costs, within 30 days of delivery.
Do you ship internationally?
Currently, we ship to the United States, Canada, and the UK. We are working on expanding our international shipping options to more countries soon.
Are your products safe for sensitive skin?
Our formulas are designed with science-backed ingredients to be gentle yet effective. However, we always recommend performing a patch test or consulting with a dermatologist before starting a new regimen.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.